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Data Transfer & Security

Your data is protected at every stage – before, during and after the move to the new platform.

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Safe Hands, Every Step

We know that data security is non-negotiable for our clients – many of you operate in regulated sectors where a breach isn’t just an IT incident; it’s a compliance failure with serious consequences. This section covers what we’re doing to keep your data safe throughout the upgrade.

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Data Transfer

As upgrade dates are arranged with clients, CBS will discuss historical data requirements, including what data needs to be transferred, how the transfer will take place and when it will happen.Any data transfer will be managed securely by CBS, using encrypted connections and appropriate access controls. We will confirm any actions required from your team as part of your individual move to the new platform

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Platform Security Features

  • Encryption TLS 1.2 / TLS 1.3 – All data in transit between your team, your applicants, and the CBS platform is encrypted using TLS 1.2 or TLS 1.3 – current industry standards for secure web communication.
  • Two-Factor Auth 2FA on all accounts – Administrative access is protected using secure authentication, including two-factor authentication where required, alongside role-based permissions. Applicants are sent a six-digit one-time passcode to their registered email address as part of the login process. The code expires after 15 minutes. This significantly reduces the risk of unauthorised access even if login credentials are compromised.
  • Role-Based Access Permissions by user role – Role-based permissions help ensure only authorised users can access relevant applicant data – ensuring users only see and manage what’s relevant to their function. This limits exposure of sensitive applicant data to those who need it.
  • Audit Logging Full activity log – Every action taken in the platform – from inviting an applicant to reviewing a result – is logged with a timestamp and user identifier. This supports compliance obligations and internal investigations if required.
  • UK Data Centres Data stays in the UK – The new systems are hosted within professionally managed UK data centres, with network-level protections including firewalls, security monitoring and regular security updates.

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CBS Certifications & GDPR

CBS holds ISO 27001 (Information Security Management) and ISO 9001 (Quality Management) certification – independently audited evidence that our security and operational standards meet the highest benchmarks. As a Home Office registered Umbrella Body, we are also subject to ongoing regulatory oversight of our DBS checking processes and data handling practices.

The applicant journey is designed to support GDPR compliance by only asking applicants for information required for the services that have been ordered. If you have questions about data processing, storage or retention, CBS can provide the relevant documentation. If you have questions about how applicant data is processed, stored, or deleted, our team can provide the relevant documentation.

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Our solutions guarantee 100% submission rate with zero errors

1M+

DBS and Employment checks a year

24 hrs

Solutions mobilised within

50+

Processing solutions

40K

Organisations serviced in the UK